Privacy Policy

Privacy Policy

Effective Date: 01/02/2024

Dènevos ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your") and safeguarding the personal information that you provide to us when using our website (the "Website") or purchasing our products. This Privacy Policy describes how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect personal information from you when you interact with our Website or make purchases, including:

- Contact information such as your name, email address, mailing address, and phone number.
- Payment information such as credit card or other payment method details.
- Account credentials such as usernames and passwords.
- Demographic information such as age, gender, and preferences.
- Information you provide when communicating with us, such as customer service inquiries or feedback.

We may also collect certain information automatically when you visit our Website, including your IP address, browser type, operating system, referring URL, and other usage information.

2. Use of Information

We may use the personal information we collect for the following purposes:

- To process and fulfill your orders and requests for products or services.
- To communicate with you about your orders, account, or inquiries.
- To send you promotional materials, newsletters, or other marketing communications.
- To personalize your experience and tailor content, products, and services to your preferences.
- To improve our Website, products, and services and develop new offerings.
- To detect, prevent, and address fraud, security breaches, or other misconduct.
- To comply with legal obligations and enforce our rights.

3. Disclosure of Information

We may share your personal information with third parties in the following circumstances:

- With service providers, business partners, and other third parties who assist us in operating our Website, processing payments, fulfilling orders, or providing other services.
- With your consent or at your direction, such as when you choose to participate in a promotion or share information on social media.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.
- When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell or rent your personal information to third parties for their own marketing purposes without your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access certain features of our Website or make purchases. You may also opt out of receiving marketing communications from us by following the instructions provided in such communications.

6. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately so that we can take appropriate steps to delete such information.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time by posting the amended policy on our Website. Your continued use of our Website after any such changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@denevos.com

Thank you for choosing Dènevos

Effective Date: 01/02/2024